The delivery address API for emerging markets
PickSpot Address API turns messy, informal addresses in high-growth cities into verified pickup points and residential lockers your couriers can actually find — across web, app, and chat checkouts.
What is PickSpot Address API?
PickSpot Address API fixes this by letting your checkout collect a simple handle (e.g, sophia@pickspot.world) instead of free-text directions. We resolve it into a standardised delivery object anchored to a real node in the city — a residential PickSpot locker or a trusted neighbourhood pickup point or courier hub.
You keep your existing cart, payments, and order management. PickSpot runs underneath as the address brain, so every order has a clean, deliverable destination.
Deliver to pickup points and lockers
Route parcels to any PickSpot node with a single API call — whether it’s a residential locker, courier depot, or neighbourhood shop. Give customers reliable pickup options where home addresses don’t work.
Pickup via SMS & WhatsApp, not guesswork
When a parcel reaches a PickSpot node, the customer gets a one-time pickup code by SMS or WhatsApp with clear instructions. They collect when it suits them — no calls.
Route by node instead of narrative
Your systems get a fixed node ID with coordinates and hours, not a story like “big gate near the kiosk”. Plan denser routes, cut rider time, and improve first-attempt success in congested cities.
Secure hand-offs for high-risk environments
Every check-in and pickup is tied to a handle, a node, and a time-limited code. You get a clear audit trail from drop-off to collection — crucial where fraud and last-mile risk are higher.
How it works
Merchant adds "Use PickSpot address" field
At checkout, the customer enters their PickSpot address.
PickSpot returns a pickup point
We resolve it to a verified pickup point or residential locker.
Courier drops the parcel
The courier delivers to that pickup point or locker.
Customer collects
The customer picks up the parcel using their code.
Growth in e-commerce and social commerce has outpaced basic address infrastructure in many emerging markets. Deliveries are still coordinated in chat threads and phone calls instead of through reliable endpoints.
PickSpot offers a different approach: every address in our system resolves to either a partner pickup point or a residential locker. That’s it. Customers get a handle they can reuse everywhere, and platforms get a consistent delivery object for every order. The more orders flow, the more pickup points and lockers we stand up to match demand.
By standardising how destinations are defined, PickSpot turns pickup points and residential lockers into programmable infrastructure for high-growth cities. That unlocks more reliable delivery for merchants, better route economics for couriers, and a simpler, safer experience for customers across web, app, and social commerce channels.
